Beyond
job management. — Job Management Software for UK Trade Businesses | Muster
One record for every job, call, payment and compliance cert - so nothing falls through the cracks between the van and the office.
Launching soon · From £179/month · Be first in line
Built for every trade
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Plumbing & Heating
Boiler installs to gas servicing
Electrical
Domestic rewires to commercial fit-outs
HVAC
Planned maintenance to reactive callouts
Roofing
Repairs, replacements and inspections
Fire & Security
Install, service and compliance
Facilities Management
Multi-site contracts and SLAs
Only in Muster
Why crews switch to Muster
(and stay)
Features you won't find in Tradify, Jobber or ServiceM8.
AI Bid Writer — win public sector contracts
Tender Watcher finds relevant council and government contracts for your trade. Then AI Bid Writer generates professional tender responses using your team's certifications, H&S policies, job history and RAMS — in one click.
AI receptionist & call intelligence
Never miss a job again. Your AI receptionist answers calls 24/7, records them, transcribes them and creates follow-ups against the right customer and job.
RAMS and compliance built-in
Generate RAMS in a couple of clicks, track certifications and toolbox talks, and prove compliance to any inspector without digging through folders.
FM-ready from day one
Multi-site clients, SLAs, purchase orders and subcontractor portals out of the box. Go from 5 vans to 50 without changing platform.
Best-in-class checkout
Your customers pay like they're shopping online. Apple Pay, Google Pay, Pay by Bank. Lower fees than card. Faster cash in your account.
GPS tracking that feeds your workflow
Plug-and-play OBD-II trackers. Trips auto-link to jobs, timesheets update from GPS, mileage reports generate, and customers get live ETAs. Not just a dot on a map.
Four pillars.
One platform.
Everything tied to the same record. No more "let me check the other system".
Jobs
From embeddable lead forms to invoice. Scheduling, photos, notes - all in one record.
Everything in one record - no more chasing paperwork
Calls
Every call recorded, transcribed, summarised. AI extracts action items.
Every call recorded, transcribed and linked to a job
Training
Videos, quizzes, toolbox talks, certifications. All tracked per worker.
Track certs, toolbox talks and training per worker
Payments
Bank, card, Apple Pay, Google Pay. Lower fees. Instant settlement.
Card, bank, Apple Pay - instant settlement
3-minute walkthrough
See exactly how Muster replaces your spreadsheets, call tracker and payment portal.
Watch the product in action or book a live session with an implementation specialist.
Highlights
- Intake to invoice tracked in one record
- AI receptionist captures every missed call
- AI finds tenders & writes bid responses for you
- Close the loop with instant card & bank payments
Why crews switch
Replace the spreadsheet, CRM and call-tracker stack.
The hardest part of scaling a trade business is keeping engineers, schedulers and finance aligned once you've got multiple vans on the road. Muster becomes the single system of record so everyone works from the same timeline.
Legacy CRM
No field context, no SLAs, no payments. Needs five bolt-ons.
Spreadsheets + WhatsApp
Zero audit trail, data entry errors, hard to onboard new staff.
Call tracking only
Great recordings, but nothing ties back to jobs or cash collected.
With Muster
Single record of truth
Calls, photos, quotes, invoices, training, signatures.
AI-assisted ops
Summaries, action items, missed call capture, compliance nudges.
Cash faster
Instant payouts, auto-reconciliation, financing options.
Launch-ready onboarding
Templates, imports, and concierge support in 2 weeks.
Three people.
One system.
Built for everyone in your business - not just the office.
One Dashboard
Jobs, vans, calls, invoices, training, certifications - all stitched together in one view.
- Live job status across all workers
- Call recordings & transcripts
- Team compliance at a glance
- Revenue & cash flow
One App
Jobs, tracking, training and comms - an app workers actually want to use.
- Today's jobs with navigation
- Clock in/out with GPS
- Training videos & quizzes
- AI chat for instant answers
One-Click Pay
Professional checkout - not clunky PDFs and "I'll send you the invoice later".
- Live job tracking with ETA
- Accept quotes with one click
- Pay by bank, card, or Apple Pay
- Branded customer portal
Software that runs
your business.
AI answers calls 24/7. Workflows handle the rest. You focus on the work.
AI Receptionist
24/7 call answering. Never miss a lead. AI books appointments, qualifies leads, routes calls.
Call Intelligence
Every call recorded, transcribed, summarised. AI extracts action items automatically.
AI Job Assistant
Ask questions, get instant answers. "What parts did we use at the Johnson job?"
End-to-End Workflows
Call → Job → Dispatch → SMS → Payment. Fully automated, no manual steps.
Auto Payment Chasing
Automated reminder sequences. Day 1 friendly, Day 7 follow-up, Day 14 final notice.
Smart Scheduling
AI suggests optimal slots based on location, skills, and worker availability.
Built for scale.
Managing 3 vans or 30 - Muster handles large crews, client hierarchies, SLAs, and compliance paperwork without extra admin.
- Multi-site contractsOne contract, hundreds of properties
- Client hierarchiesParent companies, subsidiaries, contacts
- SLA trackingResponse times, completion rates, KPIs
- Compliance managementGas Safe, electrical, legionella
Built for every trade
From 3-van plumbing firms to 60+ crew FM operations — here's what matters to them.
Plumbing & Heating
Every call recorded and attached to the job. No more he-said-she-said with customers about what was agreed.
Key benefit
Full call audit trail
Mechanical Contractors
One dashboard for jobs, SLAs and compliance across multiple sites. Replaces the spreadsheet and WhatsApp chaos.
Key benefit
One dashboard for everything
Electrical Contractors
Training modules mean everyone's certified and you can prove it to any inspector. Expiry alerts before cards lapse.
Key benefit
Workforce compliance sorted
General Contractors
Professional checkout pages with Apple Pay and Pay by Bank. Customers pay faster when it doesn't look like 1995.
Key benefit
Professional customer experience
Facilities Management
AI receptionist catches after-hours calls and books them straight into the system. No more leads lost to voicemail.
Key benefit
Never miss a lead
Roofing & Cladding
AI Bid Writer generates tender responses using your certs, policies and job history. Win council contracts without a bid writer.
Key benefit
Win public sector work
Plumbing & Heating
Every call recorded and attached to the job. No more he-said-she-said with customers about what was agreed.
Key benefit
Full call audit trail
Mechanical Contractors
One dashboard for jobs, SLAs and compliance across multiple sites. Replaces the spreadsheet and WhatsApp chaos.
Key benefit
One dashboard for everything
Electrical Contractors
Training modules mean everyone's certified and you can prove it to any inspector. Expiry alerts before cards lapse.
Key benefit
Workforce compliance sorted
General Contractors
Professional checkout pages with Apple Pay and Pay by Bank. Customers pay faster when it doesn't look like 1995.
Key benefit
Professional customer experience
Facilities Management
AI receptionist catches after-hours calls and books them straight into the system. No more leads lost to voicemail.
Key benefit
Never miss a lead
Roofing & Cladding
AI Bid Writer generates tender responses using your certs, policies and job history. Win council contracts without a bid writer.
Key benefit
Win public sector work
Plumbing & Heating
Every call recorded and attached to the job. No more he-said-she-said with customers about what was agreed.
Key benefit
Full call audit trail
Mechanical Contractors
One dashboard for jobs, SLAs and compliance across multiple sites. Replaces the spreadsheet and WhatsApp chaos.
Key benefit
One dashboard for everything
Electrical Contractors
Training modules mean everyone's certified and you can prove it to any inspector. Expiry alerts before cards lapse.
Key benefit
Workforce compliance sorted
General Contractors
Professional checkout pages with Apple Pay and Pay by Bank. Customers pay faster when it doesn't look like 1995.
Key benefit
Professional customer experience
Facilities Management
AI receptionist catches after-hours calls and books them straight into the system. No more leads lost to voicemail.
Key benefit
Never miss a lead
Roofing & Cladding
AI Bid Writer generates tender responses using your certs, policies and job history. Win council contracts without a bid writer.
Key benefit
Win public sector work
Plumbing & Heating
Every call recorded and attached to the job. No more he-said-she-said with customers about what was agreed.
Key benefit
Full call audit trail
Mechanical Contractors
One dashboard for jobs, SLAs and compliance across multiple sites. Replaces the spreadsheet and WhatsApp chaos.
Key benefit
One dashboard for everything
Electrical Contractors
Training modules mean everyone's certified and you can prove it to any inspector. Expiry alerts before cards lapse.
Key benefit
Workforce compliance sorted
General Contractors
Professional checkout pages with Apple Pay and Pay by Bank. Customers pay faster when it doesn't look like 1995.
Key benefit
Professional customer experience
Facilities Management
AI receptionist catches after-hours calls and books them straight into the system. No more leads lost to voicemail.
Key benefit
Never miss a lead
Roofing & Cladding
AI Bid Writer generates tender responses using your certs, policies and job history. Win council contracts without a bid writer.
Key benefit
Win public sector work
Frequently asked questions
Everything you need to know about Muster.
What is Muster?
Muster is an AI-powered job management platform built specifically for UK trade businesses. It replaces your CRM, call tracker and payment portal with one system. Every job, call, payment and compliance certificate lives in a single record so nothing falls through the cracks.
What trades does Muster support?
Muster is built for plumbing & heating, electrical, HVAC, roofing, fire & security, and facilities management companies. It supports UK-specific certifications like Gas Safe, NICEIC, FGAS, and CSCS tracking with automatic expiry alerts.
How much does Muster cost?
Muster starts at £179/month (Starter: 3 office seats, 6 field team) with annual billing at £149/month. Growth is £349/month (10 seats, 30 field) and Scale is £599/month (20 seats, 60 field). All plans include unlimited jobs, quotes, invoices and customers.
What is the AI Receptionist?
Muster's AI Receptionist answers your business calls 24/7. It captures leads from missed calls, books appointments, qualifies enquiries, and routes urgent calls — all automatically. Every call is recorded, transcribed and linked to the right customer and job.
What is Muster Pay?
Muster Pay is a built-in payment system that lets your customers pay invoices online via card (from 2.2% + 30p), Pay by Bank (from 0.7% + 30p), Apple Pay or Google Pay. Customers see a branded checkout page, and money settles in your account within 2 business days.
How does the AI Bid Writer work?
Tender Watcher automatically finds relevant public sector contracts from Contracts Finder and Find a Tender matching your trade. Then AI Bid Writer generates professional tender responses using your team's certifications, H&S policies, job history and RAMS documents — in one click.